How to Send/Receive Faxes- phone.mvnu.edu

Owned by Sarah Baer (Deactivated)
Last updated: Feb 10, 2023 by Emilie Miller

  1. If accessing from off-campus, login and connect to the VPN.

  2. If you have  not previously logged into phone.mvnu.edu, you will need to create a dashboard and widgets. Click here to find the article explaining that.

 

How to Send a Fax using the MVNU Phone system (Updated March 14, 2022)

  1. Open a browser and go to http://phone.mvnu.edu. (If off campus, you will need
    to be on the VPN to access this website).

  2. Login to the fax number you want to send a fax from. The username is the full 10
    digit number with no spaces or dashes. The password is either the last 4 digits of
    the fax number or the full 10 digit number with no spaces or dashes. If this is a
    sensitive area and you would prefer to change the password, please contact ITS
    and we can change the password to something else. You may also try to change
    the password in this portal yourself. ITS can reset the password if needed.

  3. Locate the Fax widget, which looks similar to this:

  4. Click “Send Fax.”

  5. Choose the file you want to fax (must be in PDF or TIFF format) by either
    dragging the document to the window or click the upload document icon.

  6. For the Destination box, add a 9 plus the 10 digit fax number you are sending to.
    NOTE: You cannot fax to other MVNU Fax numbers.

  7. Click the check box to add a coversheet and fill out the necessary information for
    the receiver to get contact info. This is optional however if no contact is put in,
    the default name and values will be used.

  8. Click Send Fax.

  9. You should see a confirmation if the fax went out and was sent successfully. This
    will also give you a PDF to click on to see the fax that was sent.

  10. When finished click the Logout option in the bottom left corner of the page to
    logout.

How to retrieve a Fax using the MVNU Phone system

  1. All Fax lines should email the designated account setup by ITS for your Fax
    number. Please check with your department contact or ITS if this needs changed
    or you have questions.

  2. If you don’t have access to your email, Faxes are also stored on the Phone
    Server. To retrieve those, open a browser and go to http://phone.mvnu.edu. (If
    off campus, you will need to be on the VPN to access this website).

  3. Login to the fax number you want to send a fax from. The username is the full 10
    digit number with no spaces or dashes. The password is either the last 4 digits of
    the fax number or the full 10 digit number with no spaces or dashes. If this is a
    sensitive area and you would prefer to change the password, please contact ITS
    and we can change the password to something else. You may also try to change
    the password in this portal yourself. ITS can reset the password if needed.

  4. Click on the Fax widget.

  5. The Inbox generally includes any faxes that are new, although if someone has
    opened or read the faxes, they could move to the archive folder. A number
    indicates if there are any faxes in each folder. Please also consult with others in
    your department as faxes can be deleted by other users in your department.

  6. Click the icon next to each fax to download, delete, or forward (much like an
    email system).

  7. When finished click the Logout option in the bottom left corner of the page to
    logout.