A new password website has been created, as of the spring semester 2021.
Now, please go to this website.
Instead of security questions, as previously used on the other website, now you will be asked to do MFA (This means Multi-Factor Authentication, which is also known as two-factor authentication). Click here for more information.If you are unable to log in to your account with your current password, or do not remember your password, you can change it at password.mvnu.edu.

Once you go to that website, you will see a screen similar to the one below. Type in your MVNU email address (username@mvnu.edu for employees and username@mail.mvnu.edu for students) and type the letters and numbers you see in the picture given to you. The letters and numbers will be different from the screenshot below.

Image Added

Once you get through that page, it will then prompt you to verify your identity using the Multi-Factor Authentication (MFA) you set up when you first accessed your email. This will be either a phone number or an alternate email.

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Once you verify your identity, it will then allow you to change your password. We recommend making it something that is very specific to you so that nobody can guess it.

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Remember that this password is for your Outlook, Moodle, and Portal login

If you have any questions, do not hesitate to contact the Hub (Motherboard Helpdesk) at 740-397-9000 x5555 or motherboard@mvnu.edu.

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